What Makes Us Better Than The Rest?
We want you to be confident you have chosen the right agency for your entertainment requirements. That's why we back all our services with our 3 concrete Guarantees:
Our Price Match Promise
We're sure you already know the concept – if you can find the exact same performer cheaper with another agency (most performers are registered with at least one agency, so they often appear on multiple websites), we guarantee to match the price the other agency has given you. We will require documentary evidence of the quote you've been given, so please don't be tempted to make it up! If we can't be beaten on price and we already offer the best customer service experience available, you shouldn't need anymore reasons not to book with us. But there is still at least one more important reason...
Our Money Back Guarantee
That's right. We are so utterly convinced we offer the best service, the best performers and the best prices, that we happily offer you a Money Back Guarantee on your booking. If you are not entirely satisfied with your performer and can provide a reasonable explanation as to why you were unhappy, we will give you 100% of your booking fee back. There really is no catch, providing all our terms and conditions have been adhered to. Click on the following link to read our full terms and conditions, so that you realise we don't hide unreasonable conditions in the small print.
Our Customer Service Guarantee
We believe that great customer service is the single most important aspect of our business. We promise to always put our client's needs and expectations before thoughts about turnover and profit. Although we are a large agency, our pledge is to provide a service that makes you, the client, feel like you are the only person we are dealing with. Most people are prepared to pay a little extra for excellent service or will compromise on other aspects if they feel they are getting a personalised, customer focused approach. Fortunately, with DV Entertainments, you don't need to compromise on anything and our prices won't be beaten!